James Palmer (Vertu Motors PLC) asked a question.

July 1, 2026 at 7:48 AM
Occasional errors when restarting a PAS instance

RHEL 8 (AWS), OE 11.7.19 (Upgrade planning in progress)

From time to time, and usually only with one PAS (we have 3 different applications) we get a situation where the instance doesn't shut down properly, meaning it also doesn't start properly.

 

  1. [dbadm@db1 bin]$ ./restartPAS.sh www
  3. Starting PASOE instance: www
  4. Stop running PASOE instance www before restart
  5. .
  6. Restarting the running PASOE instance www
  7. info: Archiving previous log files
  8. info: Waiting for PASOE instance startup to complete...
  9. .................
  11. info: Getting PASOE instance process ids for 1227955 ...
  12. info: Scanning for startup errors...
  13. The PASOE instance encountered errors during startup - stopping instance
  14. ..................................................................................................................................................................................../usr/dlc11/servers/pasoe/bin/pasoestartCmd.sh: line 951: [: : integer expression expected
  15. Start action: restart
  16. Initial state: started
  17. Initial processes: 1223915 1224025 1224032 1224039 1224060 1224068 1224075 1224082 1224104 1224111 1224118 1224127 1224150 1224158 1224167 1224174 1224195 1224213 1224231 1224252 1224259 1224266 1224287 1224295 1224302 1224309 1224334 1224342 1224349 1224373 1224382 1224403 1224412 1224421 1224443 1224453
  18. Exit state: 2
  19. Exit description: PASOE instance hung in stopping state
  20. Exit processes: 1223915 1224025 1224032 1224039 1224060 1224068 1224075 1224082 1224104 1224111 1224118 1224127 1224150 1224158 1224167 1224174 1224195 1224213 1224231 1224252 1224259 1224266 1224287 1224295 1224302 1224309 1224334 1224342 1224349 1224373 1224382 1224403 1224412 1224421 1224443 1224453
  21. Exit status: 2
  22. Exit errors:
  23. /app/central.live/pasoe/www/logs/www.2026-06-30.log:23:05:34.834/16385 [thd-25] ERROR c.p.a.adapters.web.WebOutputStreamer - getStatusCode offset error : streamState= ERROR
  24. info: external command pasoestart failed with status - 2
  25. [dbadm@db1 bin]$

restartPAS.sh is a wrapper to check we're logged in as the right user. It ultimately calls

  1. $DLC/bin/pasman pasoestart -I $1 -restart -v -archive -timeout 180

I'll post the log content shortly.

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Peter Judge and Mike Fechner like this.

  • James Palmer (Vertu Motors PLC)

    1. 23:05:19.619/1170 [localhost-startStop-1] WARN c.p.appserv.adapters.rest.Management - Property file /app/central.live/pasoe/www/webapps/www/WEB-INF/adapters/rest/_oepingService/runtime.props not found - Using default properties
    2. 23:05:19.656/1207 [localhost-startStop-1] WARN com.progress.caf.logging.CafLogging - Unable to create InputStream for resource "caflogging.properties".
    3. 23:05:19.712/1263 [localhost-startStop-1] WARN org.apache.velocity.deprecation - configuration key 'string.resource.loader.class' has been deprecated in favor of 'resource.loader.string.class'
    4. 23:05:19.712/1263 [localhost-startStop-1] WARN org.apache.velocity.deprecation - configuration key 'resource.loader' has been deprecated in favor of 'resource.loaders'
    5. 23:05:19.713/1264 [localhost-startStop-1] WARN org.apache.velocity.deprecation - configuration key 'string.resource.loader.cache' has been deprecated in favor of 'resource.loader.string.cache'
    6. 23:05:31.468/13019 [localhost-startStop-1] WARN c.p.appserv.IdleResourceWatchdog - Idle resource watchdog disabled
    7. 23:05:33.421/14972 [localhost-startStop-1] WARN c.p.appserv.adapters.rest.Management - Property file /app/central.live/pasoe/www/webapps/ROOT/WEB-INF/adapters/rest/_oepingService/runtime.props not found - Using default properties
    8. 23:05:33.421/14972 [localhost-startStop-1] WARN com.progress.caf.logging.CafLogging - Unable to create InputStream for resource "caflogging.properties".
    9. 23:05:34.834/16385 [thd-25] ERROR c.p.a.adapters.web.WebOutputStreamer - getStatusCode offset error : streamState= ERROR
    10. 23:05:35.849/17400 [thd-36] ERROR com.progress.appserv.Session - LocalSession(gvHhkB0yQUmQm56OPN9cZQ) : Error sending message UBRQ_WRITEDATALAST = com.progress.appserv.broker.exception.BrokerException$SessionStateException: Session:Invalid session state[deferred shutdown : session (gvHhkB0yQUmQm56OPN9cZQ) stopped.]:Session. (18293)
    11. 23:05:35.849/17400 [thd-7] ERROR com.progress.appserv.Session - LocalSession(J45pRayzSbafa5IFPmiREA) : Error sending message UBRQ_WRITEDATALAST = com.progress.appserv.broker.exception.BrokerException$SessionStateException: Session:Invalid session state[deferred shutdown : session (J45pRayzSbafa5IFPmiREA) stopped.]:Session. (18293)
    12. 23:05:35.851/17402 [thd-36] ERROR com.progress.O4gl.Trace - WRITEDATA NetworkProtocolException : com.progress.appserv.broker.exception.BrokerException$SessionStateException: Session (Invalid session state[deferred shutdown : session (gvHhkB0yQUmQm56OPN9cZQ) stopped.]:Session)
    13. com.progress.appserv.broker.exception.BrokerException$SessionStateException: Invalid session state[deferred shutdown : session (gvHhkB0yQUmQm56OPN9cZQ) stopped.]:Session
    14. at com.progress.appserv.broker.session.LocalSession.processQueuedEvent(LocalSession.java:3015)
    15. at com.progress.appserv.broker.session.LocalSession.writeMsg(LocalSession.java:837)
    16. at com.progress.appserv.clientrt.broker.AbstractBrokerSystem.writeMsg(AbstractBrokerSystem.java:2148)
    17. at com.progress.appserv.clientrt.broker.AbstractBrokerSystem.writeLastPacket(AbstractBrokerSystem.java:1936)
    18. at com.progress.appserv.clientrt.broker.AbstractBrokerSystem.prepareToReceive(AbstractBrokerSystem.java:728)
    19. at com.progress.open4gl.dynamicapi.SrcOutputStream.close(SrcOutputStream.java:147)
    20. at com.progress.open4gl.dynamicapi.Session.runProcedure0(Session.java:1160)
    21. at com.progress.open4gl.dynamicapi.Session.runProcedure(Session.java:843)
    22. at com.progress.open4gl.dynamicapi.Session.runStatelessProcedure(Session.java:749)
    23. at com.progress.open4gl.dynamicapi.StatelessProc.runTheProcedure(StatelessProc.java:142)
    24. at com.progress.open4gl.dynamicapi.StatelessProc.runProcedure(StatelessProc.java:85)
    25. at com.progress.open4gl.javaproxy.Procedure.runProcedure(Procedure.java:247)
    26. at com.progress.open4gl.javaproxy.Procedure.runProcedure(Procedure.java:190)
    27. at com.progress.open4gl.javaproxy.OpenClassObjectImpl.invokeMethod(OpenClassObjectImpl.java:59)